Emergency Telephone Directory & Related Resources:

 

For immediate assistance dealing with a crisis, call 911!!!

Crisis Intervention Team (CIT) Police
These officers have been especially trained to recognize and understand the seriousness and sensitivity required to intervene with the mentally ill during crisis situations.  Request a CIT officer during all mental health emergencies by calling 911 for emergencies and 311 for non-emergency calls.   

 

24-Hour Emergency Care

Santa Clara Valley Medical Center
www.scvmed.org
751 S Bascom Avenue
San Jose, CA 951281 
(408) 885-6900 - 24/7

 

Emergency Psychiatric Services: 
Santa Clara County Info. & Access
(800) 704-0900 - 24/7 

Suicide Prevention

  • National Suicide Prevention Lifeline
    Web: http://www.suicidepreventionlifeline.org/
    (800) 273-8255  - 24/7 call hotline or online chats
  • National Suicide Hotline:  (800) SUICIDE  or (800) 784-2433  - 24/7
  • Santa Clara County Suicide/Crisis Hotline:  (855) 278-4204 
  • Suicide & Crisis Hotlines: (408) 279-3312, (408) 683-2482, (650) 494-9420 
  • Veterans Crisis Hotline:   (800) 273-8255  

Children/ Teen/ Youth 

  • California Youth Crisis Line:  (800) 843-5200
     
  • Adolescent Family Life Program (AFLP):  Provides support services and comprehensive case management to pregnant and parenting teens until their 20th birthday. For more information, contact: AFLP/Cal Learn Program at (408) 998-7983. 
     
  • Status Offender Services – (SOS) 601 Crisis Counseling Services:   
    Crisis hotline (408) 683‐4118  - 24/7
    SOS provides services for youth ages 10 to 17 years old who are at‐risk, experiencing family conflict, school related problems, truancy, homelessness, curfew, and/or behavioral problems. Youth are provided assessment, crisis intervention, case management and counseling services. Goal is to stabilize the individual and/or family and prevent reoccurrences of status offender behavior.
     
  • Gang Prevention and Intervention Services:  The goal of the team is to help youth choose positive alternatives to gang involvement and racial conflict. The team consists of bilingual, bicultural staff members who are knowledgeable about the gang lifestyle.   Tel: (408) 938-6731
  • For youth LGBTQQ related resources, scroll down to the LGBTQQ section.

Domestic Violence & Emergency Shelters

  • Battered Women Hotline:  (408) 279-3312 - 24/7
     
  • Women’s Shelter - Support Network for Battered Women:  (408) 279-7550 - 24/7
     

  • Safe Alternatives Shelter
    Interpersonal violence, emergency shelter, temporary restraining orders
    Web: http://www.safealternativesforabusedfamilies.org/shelter    Tel: (510) 794-6055  - 24/7
     

  • Emergency Housing Consortium Lifebuilders
    2011 Little Orchard Street, San Jose, CA 95121
    Web:  http://www.ehclifebuilders.org/   Tel:  (408) 294-2100
      

  • Support Network
    Web: http://www.ywca-sv.org/
    375 South Third Street, San Jose, CA 951121
    800-572-2782
    Spanish: 1-800-57BASTA
    TDD: (650) 940-7857
     

  • CORA Community Overcoming Relationship Abuse 
    Web:  http://www.corasupport.org/  Tel: (800) 300-1080 & (650) 652-080
      

  • Community United Against Violence  (LGBTQQ focus)
    Web:  http://www.cuav.org   Tel:  (408) 333-HELP   

Eating Disorders

  • Overeaters Anonymous: offers a program of recovery from compulsive eating using the Twelve Steps and Twelve Traditions of OA.  Visit http://www.oa.org/ to find a O.A. meeting near you.
     
  • Cielo House: offers comprehensive residential and day-time programs treating a wide variety of eating disorders in a comfortable home-like setting with locations in San Jose, Belmont, and Moss Beach, CA.  Cielo House accepts most insurance providers. Web: http://cielohouse.com/

Gambling Addiction

  • Gamblers Anonymous: offers a program of recovery from compulsive gambling using the Twelve Steps and Twelve Traditions of G.A.  Visit  http://www.gamblersanonymous.org/ga/ to find a G.A. meeting near you.

HIV/ AIDS

  • National AIDS Hotline:  (800) 342-AIDS
  • 24 Hour AIDS/STD Hotline: (800) 227-8922
  • AIDS/STD Hotline (Spanish): (800) 344-7432

LGBTQQ

Bill DeFrank Center, San Jose: The Billy DeFrank LGBT Community Center strives to be the community's premier resource hub and a recognized leader in promoting health, strength, diversity and inclusiveness.  Web: http://www.defrankcenter.org/

The LGBTQ Youth Space, San Jose:  is a program of Family & Children Services that provides a community drop-in center  for lesbian, gay, bisexual, transgender, queer, questioning, and ally youth and young adults ages 13-25 who live in Santa Clara County.    Web:   http://youthspace.org/             

The Pacific Center, Berkeley:  is a lesbian, gay, bisexual, and transgender (LGBT) community center serving the East Bay and Greater Bay Area that offers a broad array of human and health services for LGBT people of all ages and backgrounds.   Web:  http://pacificcenter.org/        

The Lambda Youth Project, Hayward:  serves the needs of LGBTQQ youth as well as their friends and families. It provides a safe place for young people to explore feelings and connect with other young people, and creates drug/alcohol-free activities and events.  Web: http://www.gayprom.org/lypinfo.html

Gay-Straight Alliance Network (GSA): based in San Francisco and serving all of California, GSA is a youth-led organization that connects school-based Gay-Straight Alliances (GSAs) to each other and community resources. Web:  http://www.gsanetwork.org/        

Community United Against Violence  (LGBTQQ focus) 
Web:  http://www.cuav.org   Tel:  (408) 333-HELP                                                                                                                                                               

Protective Services

  • Elder & Dependent Adult Protective Services:  (408) 928-3860 - 24/7
  • Child Protective Services:  (408) 299-2071 - 24/7

Rape/ Sexual Assault

  • Rape Crisis Hotline (San Mateo County): (650) 493-Rape - 24/7
  • Rape Crisis Hotline (Santa Clara County):  (408) 779-2115 - 24/7 
  • Rape Crisis Hotline (San Jose): (650) 280-3000  - 24/7  
  • National Sexual Assault  Hotline:  (800)-656-HOPE, or call (800)-656-4673

Sex Addiction

Sex Anonymous
www.sa.org to find a N.A. meeting near you

Substance Abuse

NCADD - National Council on Alcoholism & Drug Dependence
(408) 292-7292  Mon through Fri, 10am to 6pm only

GATEWAY - Alcohol & Drug Screening Information & Referrals
(800) 488-9919  - 24/7

Alcoholics Anonymous Helpline & Meeting Referral:
www.aa.org or  (408) 374-8511 to find a A.A. meeting near you

Narcotics Anonymous
www.na.org to find a N.A. meeting near you

Veterans 

  • Veterans Crisis Hotline:  (800) 273-8255
     
  • Santa Clara County Veterans Services:  (408) 553-6000 - Monday though Friday
     
  • (877) WAR-VETS or (877) 927.8387 is an around the clock confidential call center where combat Veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life. The staff is comprised of combat Veterans from several eras as well as family members of combat Veterans. The service is free for combat Veterans and their families so they may find resources they need at their nearest Vet Center.
     

  • VA Palo Alto Health Care System:
    Web:     http://www.paloalto.va.gov/

    Palo Alto Division

    3801 Miranda Avenue
    Palo Alto, CA 94304
    (650) 493-5000 &  (800) 455-0057 Directions

    Menlo Park Division

    795 Willow Road
    Menlo Park, CA 94025
    (650) 614-9997
    Directions

    Livermore Division

    4951 Arroyo Road
    Livermore, CA 94550
    (925) 373-4700
    Directions